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    This is the personal blog of Simon Kendrick and covers my interests in media, technology and popular culture. All opinions expressed are my own and may not be representative of past or present employers
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We Need to Change: Presentation on Market Research

Helge Tennø has created several visually arresting and thought provoking presentation decks and the latest is no exception.

We Need to Change is – in his words – a loosely structured collection of thoughts and references regarding the mediocre but promising state of market research

(RSS readers may need to click through)

I like the general thrust of the piece but don’t wholeheartedly agree with the conclusion. Ethnography is useful in situations where complex interactions can be synthesized and extrapolated to a wider population, but it is not a fix-all solution.

Saying that, I recognise the intrinsic flaws of rational surveying and am fully supportive of the moves to complement, or even supplant, survey data with observed behavioural information on a mass scale.

sk