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    This is the personal blog of Simon Kendrick and covers my interests in media, technology and popular culture. All opinions expressed are my own and may not be representative of past or present employers
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The smallest touch can make a big difference

glastonbury rain

Walking home last night, I noticed that Snow Rock had a Glastonbury “five day weather forecast” posted on a board outside.

It won’t matter to most customers; but it will mean something to some.

It shows that Snow Rock listen to their customers, and that they care.

This should be the default thinking for everyone, in all walks. Pitching ideas, report writing, gift choosing.

What are the little things that show you listen?

sk 

Photo credit: http://www.flickr.com/photos/auntiep/

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