I’ve just returned home from a week’s break in Berlin – my first visit to the city since 1990, shortly after the Wall came down and when there were street vendors selling fragments of it (I have a piece somewhere). I saw many great things, ate some good food and drank some even better beer. [...]
Filed under: service | Tagged: Berlin, customer experience, customer service, Kreuzberg, social media, word of mouth | 3 Comments »


